Privacy
Policy

Introduction

At the Tuk-Ham Festival, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, and title.
• Contact Data: includes email address and telephone numbers.
• Transaction Data: includes details about payments to and from you and details of tickets you have purchased.
• Technical Data: includes internet protocol (IP) address, browser type and version, and time zone setting.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your festival tickets.
• To manage our relationship with you (notifying you about festival updates).
• To improve our website and festival experience.
• To comply with a legal or regulatory obligation.

Third-Party Services

We use trusted third-party service providers to handle payments (e.g., Paystack/Tix.africa) and inquiries (e.g., Formspree). These providers have their own privacy policies, and we recommend that you read them to understand how your personal information will be handled by these providers.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact our Secretariat at hello@tukham.com.